Jeremy Buffam and Julian Buffam, partners in New Castle Hotels & Resorts, a leading hotel owner, operator and developer, today announced that career hotelier Tom Nolan joined the company as Chief Operating Officer, COO responsible for the company’s growing portfolio of 26 hotels and resorts. Most recently, Nolan was the managing director of Hyatt Hotels Wild Dunes Resort in Isle of Palms, SC.
“Tom’s track record of simultaneously enhancing the guest experience, creating jobs and growing revenues aligns closely with our own company values,” said Jeremy Buffam. “We are certain that our guests, associates, brand partners and investors will all appreciate the value of this considerable talent.”
“Tom’s decades of operating experience and creativity will inform and inspire out team members in every position and every stage of their careers,” said Julian Buffam. “He’s a people-first operator with a sharp eye on the bottom line. That’s exactly the combination of skills this role requires.”
While holding positions of growing responsibility with some of the industry’s best-known operators over more than 30 years, Nolan’s career highlights include opening Marriott’s first JW hotel as sales and marketing director and founding a non-profit that that provided post-secondary scholarships for 10 students each year in honor of the JW brand’s 10th anniversary.
He also helped launch Shorelight, the largest and fastest growing International Higher Education Company in the United States.
“I’ve been a fan of New Castle over the years, and I admire their culture-forward operating style,” said Nolan. “I look forward to getting acquainted with the entire portfolio to discover ways to enhance guest satisfaction and owner returns with the talented team members who make those hotels so valued in their communities.”
About New Castle Hotels and Resorts
New Castle Hotels & Resorts is a fully integrated, industry-recognized hospitality investment, development and management company that has built its reputation executing complex operational turnarounds, new-build developments, and historic redevelopments. New Castle consistently ranks among the top 100 US hotel management and development companies and routinely is recognized as a top employer in Canada. The company has earned preferred status and works in close partnership with most of the industry’s leading brands.
